Privacy Policy

Privacy Policy

This Privacy Policy describes how Total Fire Solutions collects, uses, and shares information when you use our website https://www.totalfire.com.au/. 

Email Disclaimer

Liability limited by a scheme approved under Professional Standards Legislation.

The information contained in email correspondence (including any attachments) may contain proprietary, confidential and/or legally privileged information and is intended only to be read or used by the addressee. If you are not the intended addressee, then you must not use, disclose, distribute or copy this email or any attachments. You must also immediately advise us of receipt and delete the email.

Information We Collect 

We may collect personal information from you when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with the features and services we provide. The types of personal information we may collect include: 

• • Name 

  • Email address 

  • Phone number 

  • Company name

  • Other information you provide voluntarily 

How We Use Your Information 

We may use the information we collect from you for various purposes, including to: 

• • Provide customer service and support 

  • Send periodic emails and newsletters 

  • Customize and improve our website 

  • Conduct research and analysis 

  • Comply with legal and regulatory requirements 

How We Protect Your Information 

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

Third-Party Disclosure 

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. 

Cookies 

We may use cookies and similar tracking technologies to collect information about your activity on our Site and improve your experience. You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly if you do so. 

Links to Third-Party Websites 

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. 

Your Choices 

You may choose not to provide certain personal information, but this may limit your ability to access certain features or services on our website. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails we send. 

Changes to This Privacy Policy 

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates. 

Contact Us 

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at sales@totalfire.com.au